Did you know that SentryOne offers a robust support community? Find out how you can get the most out of your SentryOne Support Community experience and the new process for submitting support cases.
The SentryOne support community has launched. Learn how you can help your fellow SentryOne users and earn free swag in the process!
Suril Jasani explains how the collaborative approach to client services has allowed SentryOne to decrease resolution times, increase engineer productivity and improve customer satisfaction and retention.
SentryOne interns Curtrina Howell and Paul Margiotis tackle a Customer Success project that required recreating the Zendesk support system in Salesforce to provide a richer way of handling cases and better unify the team with other departments.
Jim Holden, SentryOne Technical Training Specialist, created this detailed User Guide for customers interested in hosting SentryOne on and monitoring EC2 instances.
From time to time, we’ve gotten questions on whether it is possible to send the alerts generated by SQL Sentry to cell phones in the form of a text message.
We are aware that a few of you are enjoying these spiffy HiDPI / UltraHD / 4K screens, whether you're using a Retina screen, a Surface, or an external high-end monitor. We have plans to fully accommodate these higher resolutions in our software, and in the meantime, we have helped multiple customers with a workaround […]
George Boakye shows a few of the more common customer issues surrounding SQL Sentry licensing, and explains what you can do to resolve them quickly.
Jim Holden walks through the SQL Sentry Customer Portal, explaining all of the functionality and resources it provides.