SentryOne Team Blog (blogs.sentryone.com)

Tag : Salesforce

Customer Success: Moving from Zendesk to the Salesforce Cloud

Customer Success: Moving from Zendesk to the Salesforce Cloud

SentryOne interns Curtrina Howell and Paul Margiotis tackle a Customer Success project that required recreating the Zendesk support system in Salesforce to provide a richer way of handling cases and better unify the team with other departments.